dear expert i have a question in workflow as blow.
I have a workflow which sends user decision work item in corresponding user SAP INBOX. This work item is regarding a material review. there are four option in that work item
1- Approve the material
2- display the material
3- reject the material
4- cancel and keep work item in inbox.
when display the material is clicked a BDC of MM12 is running in BO method to display the corresponding material. When user complete the review and click back button in MM12 , the work item is removed from inbox.
User wants when he clicked the work item and display the material and when he come back after display the material the work item should remain in the inbox and he can approve or reject the same material in same session.
But in present work item is removing from inbox and user have to refresh the inbox again to approve or reject the material.
How to do that?