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Issue with WS18900023 instance

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Dear expert,

 

We are using WS18900023 for claims & advance request (ESS) approval. It is working fine. However for one employee Workflow status is completed but Infotype 0267 has not updated. Also when running HRPBSIN_AC_INFU, it is not picking any record to update.

 

I am checking workflow log, current status is "Completed". However by checking log I can not be sure if it was Approved or Rejected! There is no container element which indicates approval status, is there any way to know if it was rejected??

 

Regards,

Amitesh


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