Hi Experts,
Currently in CRM system for approval purpose , I am having Workflow. Like once the corresponding approver approved via WEB_UI it will move to next approver by using Z-table approver data.
Here the problem is that , once the mail sent to the corresponding approver , wait step will be created in Workflow to listen the approved event.
In my case first approver approved but the wait step is not listened to that event , but in CRM WEB_UI it moved to next approver.
When the second approver approves the quote and above wait step gets listened automatically , actually it is wrong.
Is their any possibility that events from sap gets missed out or event may not listened in workflow .
Note : Corresponding Workflow and actual processing of web_ui is in different systems (may be due to RFC ?).
Regards,
Siva K.