I have a created a custom CRM Case Management Workflow using BOR SCASE, using the method EDIT to define my task with Event CREATED.
What is happening when the Case is created the Workflow (WS90000004) in not being being triggered automatically, however when I use Tcode SWUE, to manually create the event with the GUID as the Object Key, the Workflow will be triggered and I can even see it in the CRM Case Management Worklist, under Workflow Tasks. I also can execute the workitem,
The same workflow worked for perfectly one day but next day automatic triggering stopped
Is there anyone who has encountered this before or has any idea as to how I can solve this, if so, such assistance is welcome??