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Workflow Background stuck in READY state

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Hi All,

 

Getting issue in from last few months, As background step getting stuck in READY state. This step executes after a dialog step and whichever user id this dialog step runs with, then with same user id this background step executes which I suppose should run with WF-Batch ID and WF-batch is also unlocked.

 

Below some screen shots for reference,

BG1.GIF

 

BG2.GIF

 

BG3.GIF

 

Please suggest what could be the reason.

 

 

Regards,

Soumya


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