Hi Experts,
I got the requirement which is with substitutions. My client has an option to get substitution for below level. So there is a chance to approve his/ her own travel request. when substitution is activated. work-items distributed to the person in the below level, work items exist in both managers and the person below his/her hierarchy. So i have written the a logic in the program exits at user decision step (approve/reject/send for correction). every thing is working fine.. When ever system displays ERROR message at the inbox level when person tries to open his own approval request the trip status / work item status goes to RESERVED and work-item gets deleted from the Manager's Inbox. It Should not be deleted from the Manager's Inbox. What can i done for this .. Please help me ..