Hello Everyone,
I have a scenario where the workflow is not triggering properly.
Our Release Strategy has connected with HR master data's organizational assignment.
While triggering Workflow, it actually checks the HR Organizational assignment and then it triggers the workflow as maintained. The Approver will be Determined based on the PR creator's SAP user ID.
Consider the below scenario.
A and B are two different PR creators under same department. hence the department head (Approver) is same for both the users.
When A is creating PR, Approver is determining correctly. However when B is creating the PR, The Approver is not determined.
I have checked in HR master data (Organizational Assignment) for both A and B. The Department head is maintained properly.
I couldn't find any difference between A and B, in terms of master data assignment.
Requesting your help & Insights in solving this issue.
With Regards,
Vishnu Kumar Subbarayalu