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Messages not listed in SOSB

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Hello Friends,

 

I would like to know in which cases the emails will be stored in SOST.

 

The issue is, we have an output type with transmission medium 5(External send) and dispatch time 3 ( send with application own transaction).This output type is processed using a z-program for a sales order. Email is successfully sent to the customer but not listed in SOST.

 

But, when the same output type is processed in VA02 transaction, with transmission medium 5 (External send) and dispatch time 4 '( Send immediately (when saving the application))', email is sent as well as listed in SOST.

 

Could you please clarify?

 

Thanks & Regards,

Sainath


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