Hi all,
firstly let me apologise as i have seen this question asked else where but no answer.
I have created a custom workflow where by i have t send work itesm to different approvers based on their context, i have created a method where by i am getting the context for eat approver, i am then using this context in my rule. Within the simulation the rule works ie for each context i get a list of approvers. Binding between rule to workflow is done accordingly. However in the workflow the rule is returning all agents at once ie not grouped as defined in the rule. This means the workflow is being sent to all approvers. CAn you please help. My scenario is as follows:
Based on the table below user one should only get work items with rows 1 and 4 ie XXX, user 2 should get only row 2.
However only one work item is being sent and users are getting all entries.
Basically the grouping is not working.
Can you please help
Context | description | Agent | Header 4 | Header 5 | |
---|---|---|---|---|---|
XXXX | Approver 1 | user1 | |||
ZZZZ | Approver 2 | user2 | |||
QQQQ | Approver 3 | user2 | |||
XXXX |
| user1 |