Hi,
We are using the user decision step with three options 1. Accept 2.Reject 3. Edit ECM. If the user choose Edit ECM, transaction CC02 will be called from the Dialog step which using the ECM BO method. Also we are looping back the decision step to display the user decison again when the user comes out of transaction. The above stuffs are working fine.
Now we are facing some issues while forwarding this work item to other users. If the user forwards this work item, the person whom it forwarded is getting the task but if that person choose Edit ECM the work item is disappearing.
In binding both the steps having the same expression for the agent. I hope if we pass the actual agent of user decison step to Dialog step this problem will be resolved. But I want to know is there any other way to solve this problem.
Appreciate your help.
Regards,
Muruganantham