Hi Folks,
we have been encountered with a wierd issue. The process belongs to PO approval process with the following release codes P,T1,T2.
1. P- Work item is triggered and the process of approval is auto and it is approved.
2. T1 - release code when triggerd the work item is determining the right agent Say ( X ) as an approver , immediatly it is forwarded to approver ( Y )
3. T2 - approval didnot start as the process in step 2 is not completed. for information approver for this T2 is ( Y).
- However, the Release code in step2 triggered and agent redetermined using SWI1_RULE is determining ( X) as the approver in step2. When it is initially happening it is directing to X and lying in Inbox of ( Y ) .
- The substition is done for X as Y and it is not in the period of the work items now triggering.
How can this type of scenerio happen when the substitution is not active and still the process is happening. Any OSS notes please on this I have searched for every thing but could not help myself with any such info.
Kindly help on this.
Sincerely,
Mukthineni Krishna