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Work items not appearing in NWBC work overview

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Hi,

 

I am using NWBC work overview to execute work items (EHSM3.0 - Incident management).

 

I have a custom workflow with one custom task (of type Standard). When the workflow gets triggered I can see the work item for my custom task in R/3 inbox (which we access using Tx SBWP). But the same work item is not appearing in NWBC work overview.

 

When I replaced my custom task with standard task TS00500003 in the workflow, it did appear in NWBC work overview.

 

I added an entry in table IBO_C_WF_TAS for my custom task with following details but it did not resolve my issue.

Application ID: EHHSS_INBOX

Task ID: <custom_task_no>

Default Action: INCIDENTEDIT

 

Is there any other setting/config I need to do in order to view work items (for custom tasks) in NWBC work overview?


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