Dear Experts,
We are using the workflow process for leave Approvals. Assume that “A” is went on leave, in his absence “B” is handling the all the “A” activities. We have maintained the substitute option for the “A” user SBWP workflow settings, all the new workflows are going fine to “B” instead of “A”.
My problem is that “A” has some pending workflow items in his inbox, we would like forward those items to “B”. please suggest the possibilities. We tried below but not successful.
- Tried Forward option in SBWP and not working; whenever we use forward option for particular workflow item in A user inbox the WF item disappearing for some time for A and however B is also not receiving that to his inbox. We can able to see those after few minutes in A inbox.
- Tried with SO36, SO12 and SWIA; in SWIA we can able to forward to substitute user but receiver is not getting any WF items in his inbox. (Only header name is receiving but not tasks).
Please help me to resolve this …. Thanks in Advance.!!
Thanks:
Cheera.
Message was edited by: Sree S