Dear Experts,
I have configured SWNCONFIG and maintained 4 minutes as interval and also scheduled SWN_SELSEN at an interval of 4 minutes.
Whenever a WF instance gets created, WI is assigned to an Agent and is in ready state. But the Notification mail with attachment comes to outlook after 1 hour after the WI was created. I have also tried running SWN_SELSEN manually trying to send the WI, But which doesn't work. Its says
Selection of Notifications
00000000 notifications selected
00000000 notifications deleted (logically)
00000000 new notifications saved
00000000 notifications saved
Sending Messages
00000000 notifications selected
00000000 messages sent
Unable to send 00000000 notifications due to errors
But after 1 hour Mail with attachment automatically comes . What could be the issue ?
The send mail steps Mails gets delivered within 2 minutes of time as desired.
I feel there might some issue in SWNCONFIG.
Please help me with your valuable suggestions on how I have to go about this issue.
Thanks,
Harish