Hi All,
we have one development where approver is having three options at the tiime of approval ie. either Approve/Reject or Inquiry.Please find below actions which happen when user press this options:
Approve-approve workflow , change status and gets completed
Reject- change status of doc to rjected and workflow gets completed
Inquiry- workflow should move back to workflow admin with comment and once updated come back to approver.
Agent determination for this requiremnt is done based on sacle used in document via ztable in which some level is maintained say z1 z2 z3 z4 based on which we have to pick approver. In case doc created have z4 scale it has to pick approver from all level below and equal to z4.
Now requirement is such that they want parallel approval for z1 and sequential approval for rest level.I have thought of using block for z1 level and enloop for sequential one where approver will be approving workflow one after another in sequence.
Issue i am facing is regarding Inquiry functionality, as per requirement workflow should loop back to workflow admin when this option is selected and then return back to same approver. when workflow is in sequential approval flow and say two levels of approvals(say z2 z3 completed, each level can have multiple approver) are already been done and third one(approver at z4 level) press inquiry option and workflow goes back to workflow admin.
Is it possible(through workflow design) that workflow return to same approver who has pressed enquiry button. According to best of my knowledge, if approver sent workflow back to workflow admin by pressing inquiry button,workflow will loop back to the approval process and we have to take all the approval again.
Please guide me if there is a way how we can handle this functionality in workflow design- workflow when sent to workflow admin should come back to same level of approver who has sent it back in sequential approval.
Regards
Ajit