Hi all,
we currently face the issue that we have bpm process instance, that is not properly designed, because it has an infinite while loop.
Via the normal bpm admin gui we are not able to either suspend or cancel the process. When trying this, we get a warning that says (translated): Problem during Operation: Protokoll-ID cannot be generated, sind the Value of the protocol record is equal to null.
So how can we just kill this instance?
What we tried so far:
Stop / Restart the corresponding application via NWA start / stop applications. stop / restart was successul but didn't do any harm to the process instance.
Tried to undeploy the corresponding archive via undeploy mode. Undeploy was not possible.
At the moment we try to force with a server restart...
Thanks
Kris