Hello Gurus,
I am very new to workflow.
I need help to determine agent's mail id at run time to be used to send mail notification to them, for that I have created a rule and created a FM to determine mail id.
I have created a container in the rule as agent_id, the same container I have created in workkflow and binding it with workflow.
but I have no idea what is the task I have to given and if needed to create what would be the purpose of it, as my purpose of getting mail id is fulfilled by rule and its container.
I can't activate the wf as its asking for task.
Any suggestion on this and is there any alternative solution.