Dear Experts,
I am writing for your expert advice on this issue. I need to send the work item as attachment to certain recipients in the Outlook email. Now when they double click on the work item, it does some operation for them.
I am stuck on how to add the work item as attachment. I am trying o achieve this functionality via Program Exit as the email needs to be sent as soon the Work item is created.
P.S. I have already seen SAP Std. Extended Notification. Here the difference is, the email body will be customized with business data.
Pls. advise what possible I am missing as I do not see email being triggered with attachment. However, when send a simple email w/o attachment, it works, that means exit is triggered. I believe, I am stuck at the attachment of work item part. Pls. suggest best possible way.
Thanks in advance.
Regards,
Sid