Hi,
We are facing an issue related to workflow, When employee is applying for leave request and it should go to employee supervisor for approval. In this case workflow is working fine for some employees and for some employees, mail is not triggering and when we have checked same using t.code SWIA, workflow is in ready state only and agent is assigned successfully. Please find below screen for your reference.
When we have checked same in SWI5, it showing that not reserved by an agent
This workflow is working fine for some users and is not working for some users. We have compared authorization of users also, everything is fine.
We are getting 'execution interrupted' message for whose employee is not getting mail.
Please help on this.