Dears
Good Day ,
I implemented my first work flow for vacation request
the workflow contain 2 line of approval
if the first manger approved the work item transferred to the next manager
so i want if the approver doesn't approve the leave within specified time is should be escalated to the next approver
i used dead line monitoring (Latest End) but i can't capture the agent correctly for rule 00000168
for more clarification kindly find the below screen shot
in the branch of approving , i set the agent as below
in the branch of processing obsolete how can get the responsible manger .
Thanks and best regards