Hello,
My client asks to implement the following scenario:
When a vendor invoice is parked, a workflow is triggered with the following options:
1. Accept
2. Decline
3. Return
The accept option allows the user to edit the invoice(add some texts), then save it.
The workflow has been implemented, but the users encoutered some problems with the accept option.
The problem is that when users choose "the accept decision", do not do any action, then go back, the work item disappear and can not be declined nor accepted anymore.
I tried to use terminating events on the "accept" level, but still, the workitem disappears( On workflow overview, the accept decision stays in processing until an ending event occurs by saving the invoice through the standard transaction outside the BWP).
Are my terminating events on the wrong level? Are they supposed to be on the desicion level?
Thank you for your help.