Hi All,
I have created a Travel request workflow as in Pic -1. When user created travel request, workitem is going to manager inbox for approval. Once manager approved workitem ,Then user needs to get approved email as per wokflow . But instead of that another email with different text is going to user. But my send mail step is not triggering. When i checked in SWIA/SWI1, even manager approved user decision step is not moving forward as in Pic-2. But user getting email that manager approved.
Please suggest what is happening. How user getting email. I deactivated linkage for other workflows for that particular event. Why workitem is still in ready status even after approved.