Hello, I need some help with a Workflow I'm working with, it's more of a few fragments of information that I can't find an answer for, hope you guys can help.
1. Task Completion Notification: a Task doesn't allow sending completion notification to an e-mail address, I need to send the notification to an e-mail group that has a number of people, so what I did is have the notification sent to an Organizational Element, which is basically a department with the people assigned to it, I maintained the e-mail address for the Organizational Element but the e-mail is not going out when the task is complete! although if I change the notification to be sent to my user ID I do get the e-mail.
2. Workflow Versions: I'm working on a 4-System landscape, basically I have one configuration environment, two for testing and one production, so when do I need to generate the Run-time version of the workflow? and how is a run time version any different from the regular version? also when I'm testing the workflow with the user which version should I use?
3. Task Agent Assignment: My task is currently set to "General Task", when I change that to anything else the system stops finding the proper agent at all, is it ok if the task in Production system is set to General Task as well? and why isn't the system finding the proper agent when the task attribute is set to anything other than "General Task"?
Edit: The Agent for this task in my workflow gets determined by a Rule.
Thank you all in advance.