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User Decision Display : Work Item disappearing after clicking back

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Hello Experts,

 

I am working on Service Entry Sheet Approval Workflow and as a part of the approval process, I have included a User Decision Step to Approve/ Reject/ Display the service entry sheet.

 

I am using the standard BO Display method available in the BUS2091. When I click on the Display, I am able to see the right SES but as soon as I click back, the Decision Work Item disappears.

I have tried using Confirm end of Processing option. All it does is gives a pop up asking to Complete Work Item or Cancel. In both cases, the work item disappears.


If possible can you please advise me on how to achieve this? If you can attach a screenshot that would be quite helpful.


Thanks in advance.


Regards,

Manu


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