Hello All,
For Standard Workflow WS0030022, where it has dynamic number of Agents involved , it sends notification as well as the final confirmation email to involved agents into their SAP Business Workplace Inbox.
Instead of this standard SAP Inbox messages, I am looking for sending an email to External Address of those agents. What is the right way to proceed for this ?
Note: This workflow DOES NOT have any Send Mail steps in it. So, just changing the recipient address would not work here. Also, please let me know whether the solution I am thinking of would work or not.
I am thinking to create an another step with Task in it. This task will change the email addresses of all the Agents, Responsible Person, etc. But, the method which is sending mail, is using Send Type 'G', while for external address, I will have to use 'A'.
Your comments are appreciated.
Thanks.