HI,
I am new to Workflow and wanted to know why workflow skipped one level.
There are total 7 levels of PR release approval.
First 3 levels went correctly and it skipped 4th approver and workflow triggered directly to 5th level approver. what could be the reason ?
I checked at 4th level approver and there is no substitute.
For each level there is a workflow created and mail triggered. Hope this is common only.