Hi Experts,
i have developed a custom workflow for FV60 invoice . everything is working fine except one issue. i am giving little brief about whats my workflow does and what problem i am facing below,
1) I am sending user decision to Approver , so he has to execute work item, select approve /reject and put reason for either approval or rejection.
2) if he fails to take action in 3 days i had to send it to his manager as part of escalation. this one i have achieved with requested end functionality.
now my problem is lets say approver didn't take any action for 3 days now , i am sending it to manager for approval. (this is again a user decision) wherein manager will perform same action (approve/reject and give reason with comments).
if there is user decision pending at both users inbox and if one of them takes an action , and if manager again executes user decision from his inbox it should not be executed(obsolete) .now its getting executed from both inbox even one had already taken an action.
thanks for your help in advance.