Hello,
I have starting to use SAP a month ago and I am trying to extract data to create some KPIs.
I was wondering if there is a transaction to extract the data that went trough my Workflow Inbox?
I can extract the inbox (print/extract to excel) but if an item is taken by one of the team member, once completed, the item disappear of the list.
I searched trough the QM transactions (liek QM11 or 15) but I do not find back all the data I could see about my items in the Inbox view. Is there a way to solve this issue?
Note: here some background.
My team take item from a postbox and do some action on them. Once completed they falg them as done in SAP. My goal is to have an overview on our performances (how much item did we clear per day for example). The data shown in the inbox would be perfect to build my KPIs but they disappear as teammenbers complete items (kind of logic for an inbox). So I want to have the view also on the item done. The data must be somewhere in the database and I just want access to this table
Thanks for reading