Hi,
We are going to create the new workflow for the sales document approval process. We don't have the org management in system and so decided to maintain the approvers and substitute based on the amount.
i.e. 0 to 100 - A1 is the approver & B1 is the substitute
and 101-200- A2 is the approver & B2 is the Substititue
and 201-999 A3 is the approver & B3 is the substitute maintained etc.
If the sales document created with amount 150 then have to send the workflow document to First approver & substitute and if any one of two approves to then have to send to the next approver and substitute. If any one rejects then workflow have to cancel.
For this I had created new workflow and created the decision steps. Before to the decision step I am preparing the approver id and substitute id in to the workflow container elements (CURRENTAPPROVER & CURRENTSUBSTITUTE) . For the decision step in the agents there is possible to add one agent id only as shown below.
I am filling the 2 agents in 2 separate variables and presently giving the APPROVER id in Agents tab.
So my question is how can I pass the same decision step work item to multiple agents? So that two users have to receive the work item and if any one processed then it should clear from other one's workflow inbox.
Regards,
Praveen.