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Hyperlink not appearing in mail step added and special charcters are getting replaced

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Hi All,

 

I am facing a weird situation. I added a mail step in my workflow.

During testing, it was all right and the contents of the mail were as expected.

All of a sudden now, the special caracter '-' ( HYPHEN ) is appearing as '#' ( HASH) in the mail content.

 

Further more, is it possible to make a sample text say like - EMPLOYEE HELP DESK an hyperlink by merely just underlining it?

If that be the case, then how to write the content in workflow step , as the body of the mail? Is there any such option in workflow step while adding the contents of the mail body that allows me to underline after writing it. 

 

An alternative is to copy the contents of the mail in word document, change the contents- with underline, where the need be...Is this work around correct?

Thanks in advance!

 

Regards,

Chandni


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