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Process workitems from mail - SSO Issue

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Hi experts,

we are sending email notification about workitems to process using report RSWUWFML.In the shortcut there is a SSO-link with System-Id. This is for to ease the use by people normally not logged on the system. But if the user is already logged in a new session (multiple logon !) is opened internally. If we use a "normal" link with no SSO-System there is no problem: If you user is already logged in it opens up a new session otherwise system asks for logon credentials. The question is now: How can we use the advantages of SSO and avoid the multiple logons by using it.

 

Kind regards,

Hans


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