Hi Guys,
Can you please help, I am sending WI to different users based on the multiline container which has the list of agents. In my task I have activated deadline monitoring and here is the issues. The reminder email which is sent after the deadline is being sent for each task. I dont want this as I just want to send one email to each agent. At the moment the agents are getting multiple reminders. How can I model this please?
Basically What I would like is to capture the deadline and stop. From then own send the reminder email to a list of ID's that I have identified not to have approved their workflows. So an email per task but only for the agents linked to that task and no repetions
Thank you.
Andy