Hello,
we a shopping cart workflow in status error due to it cannot find the approver. We have fixed the issue and now we would like to restart this workflow in SRM 7.
We have tried it by the transaction SWUE with the following data filling the GUID shopping cart and the creator user:
If we select the event row of the previous image and click on "Create event", the following message is displayed: "Event created - at least one receiver found".
However, if we go to SWIA transaction, the WF is in the first step in status ERROR without GUID information:
Please, do you know which is the problem? Should I delete the previous wrong WF? Should I restart it in another way or transaction?
Thank you very much.
Best regards.