Hello Experts,
This is regarding forwarding of work item from one user to other user inbox.
We are storing approver name in a custom table.
Suppose approver A has some workitems in his inbox.Then approver A leave the company and is replace by B.
Now we want that the workitem which A has should be reflected in approver B inbox.
I tried forwarding the work item directly from inbox ,but the problem was ,as i forward the workitem from A to B,the workitem id get CANCELLED and is not displayed in approver B inbox.
Do CANCELLED workitems should be displayed in inbox(SBWP)??? Is there any way i can forward the workitem to the new approver,when the approver name is changed in custom table.
Regards,
Sandip