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User not able to see workitem in SAP Inbox

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Hi,

 

When I check the log in SWI2_Freq I can see right user assigned to the task and step is in green. Nut the User desision task does not appear in the Inbox of the user.

 

We have provided all possible access to WF-BATCH. It seems to be a missing config issue from basis. Can anyone help if they have faced sinilar issue in past..?? User is able to receive mails bu


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