Hi everyone,
We are currently only using the approval workflow for PO's only and not using the SAP inbox but rather pushing the approval workflow out to Duet so the approvers use a SharePoint interface to approve or reject. The problem we are having is when a PO is rejected, the rejected work item is not showing as completed?
For major changes we have coded this to mark the old work item as completed and the new work item will be the only open item for approval.
However, if the change is minor the approval starts at the same level of approver as when the rejection occurred, but a new work item is created and the previous work item remains open, which I would prefer to either be marked as closed or rejected.
Any help would be appreciated and points given.
Thank you and regards,
Brendon