Hi All,
I have a workflow which is up and running sending notification to users to their external email id. However the problem that I am facing is, though the email id of the user is changed from aaa@abc.com to bbb@abc.com, the workflow is still sending email to old email id, which is aaa@abc.com.This is evident from SOST logs.
Can someone guide me on how email ids are picked by the workflow?
I checked USR21 table for this user and picked the address number and personnel number pointing to the user, to query in ADR6 table. The email address for this mapping is latest email address.
How does workflow know that this user id corresponds to this email id?
Regards,
Anusha