Hi all,
I had a need to forward the workitem from the worklist of a user to another user depending upon a condition.
I had achieved the same using the FM "SAP_WAPI_FORWARD_WORKITEM" .The FM is successfully forwarding the workitem corresponding to complaint but not updating the "parties involved" assignment block on web UI. At backend the SAP standard table CRMV_LINKPARTNER is also not getting updated and the at UI we are getting some unsynchronized information because when the complaint item is transferred to worklist of user B ,still in Parties involved AB it is still showing old partners(say partner A). So I have a confussion here:
i) Should I update the table CRMV_LINKPARTNER manually?If yes. Are there some other tables that needs to be updated too.
ii) Is this some sort of standard SAP functionality?
Pls guide.
Regards,
Kavita chaudhary