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Process Observer: Process Status shows as "Running" although End task was reached

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Hi,

 

This is our first Process Observer implementation. I'm using a custom BOR object to track an end to end process.

 

My Activities begin with the receipt of new or updated data from an external system and ends with a Goods Issue / Receipt Document Create.

 

  1. Information Rec'd from external application
  2. STO / PO / SO (or any combination) created
  3. Possible Updates to STO / PO / SO
  4. Inbound or Outbound Delivery Document Created
  5. Goods Issue or Receipt Document Created

 

I've assigned #1 as the Start and #5 as the End of the process.

POB Activities.jpg

 

I've been testing and the POC_MONITOR is picking up the Starting Tasks great!

POB Monitor.jpg

 

However, I have some processes that should have been put in a Completed Status since they've hit their Ending Task. In this case, it was a Goods Issue.

 

POB log.jpg

 

But, if you notice, it's still in "Running" status.

 

How do I get this process to "Complete"?

 

Thanks,

Robert.


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