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process instances stop at timer event

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Hi,

 

I modelled a process with intermediate timer event. When this timer expires an automatic activity is invoked which checks certain conditions. If these conditions are not met the process token returns to the timer until the conditions are met and another process path is entered. I observed quite a lot of process instances which stoped at this timer event, meaning: the timer doesn't expire any more and the entire process instance stands still. The reason for this seems to be:

- database filled up (ok, this shouldn't happen. I accept that this has severe consequences)

- restart of application or netweaver

- running process archiving run

Is there a way to reactivate these process instances other than aborting the current instance and starting a new one?

Timer events use GalaxyTimerJob. I assume an appropriate database entry failed. Can I add this missing table entry by executing SQL commands or isn't it as easy as that?

Thanks

Regards

Anja


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