Doc status : Sent and Workflow status : Completed

Hi,

We have workflows which are struck with Document status 'SENT' and workflow status as 'COMPLETED'.

Now my problem is that we can neither change its status nor perform any action  using 'SWIA'

Any suggestions on how we can make the workflow restart or in process or even status change so that work item can be forwarded manually rather than f deleting the work flow instance  and asking to re-apply

Your help is much appreciated

Thanks in advance

Sunny