Scenario: A workitem is sent a group of users. One of the users open the workitem just to view it and keeps it in his inbox. But, since he opened the item, the workitem is reserved automatically for him and disappears from other's inbox.
Question: Is there a way to automatically replace the workitem, after a specific period of time (may be a day or two), so that it starts appearing for others? This way, atleast others will be able to process the workitem, if in case the 1st person forgets to process the workitem.
Thanks,
Juwin